betjili Help Center
Quick answers to your questions about account setup, payments, bonuses, and gameplay.
Contents
Account & Registration
How do I create a betjili account?
Visit the betjili Register page and fill in your mobile number, password, and preferred currency (BDT). Confirm you are over 18 years old. After submitting the form, you will receive a verification code via SMS. Enter the code to activate your account. The entire process takes less than three minutes.
Can I have more than one account?
No. betjili allows only one account per person, household, IP address, and device. Creating multiple accounts violates our terms and can result in suspension of all accounts and forfeiture of funds. If you accidentally created a duplicate account, contact [email protected] immediately to resolve the issue.
What if I forget my password?
Go to the betjili Login page and click the "Forgot Password" link below the login form. Enter your registered mobile number. You will receive a reset code via SMS. Use the code to set a new password. If you do not receive the code within six minutes, check that your number is correct and try again.
Can I change my registered mobile number?
Yes. Log in to your account and go to Account Settings. Select "Update Mobile Number" and enter your new number. You will need to verify both your old and new numbers via SMS code before the change takes effect. This security step ensures only you can modify your contact details.
Deposits & Payment Methods
What is the minimum deposit amount?
The minimum deposit at betjili is ৳100. This applies to all payment methods including bKash, Nagad, Rocket, Bank Transfer, and Upay. You can deposit more to qualify for higher bonus tiers, but ৳100 is the entry point for most players.
How long does a deposit take?
Most deposits reach your betjili account within six minutes. bKash, Nagad, and Rocket are instant in most cases. Bank transfers may take up to 30 minutes during peak hours. If your deposit does not appear after 30 minutes, contact our 24/7 live chat with your transaction reference number.
Are there any deposit fees?
betjili does not charge deposit fees. Your payment provider may apply their own transaction charges depending on your account type and method. Check with bKash, Nagad, or your bank for their fee structure. The full amount you send will be credited to your betjili balance.
Which payment method is fastest?
bKash and Nagad offer the fastest deposit experience. Both process transactions in real time and are widely used across Bangladesh. Rocket is also quick. Bank transfers work well for larger amounts but may take longer to confirm. Choose the method you already use for daily transactions.
Withdrawals & KYC
What is the minimum withdrawal amount?
You can withdraw a minimum of ৳1,500 from your betjili account. The maximum daily withdrawal limit is ৳60,000 for standard members. VIP members enjoy higher limits based on their tier level. Multiple smaller withdrawals are allowed as long as each meets the ৳1,500 minimum.
How long do withdrawals take?
For your first withdrawal, allow up to two hours for KYC verification. Once your documents are approved, subsequent withdrawals process in approximately six minutes. Withdrawals to bKash, Nagad, and Rocket are fastest. Bank transfers may take up to 24 hours depending on your bank.
What documents do I need for KYC?
Before your first withdrawal, betjili requires identity verification. Upload a clear photo of your National ID Card (NID), Passport, or Driving Licence. The document must show your full name, date of birth, and photo. Our team reviews submissions within 24 hours. You only need to complete KYC once.
Can I withdraw bonus money?
Bonus funds become withdrawable after you meet the wagering requirement. For the welcome bonus, you must wager the bonus amount nine times on eligible games. For example, a ৳1,000 bonus requires ৳9,000 in total bets. Only then can you withdraw the bonus and any winnings. Check the Bonus Guide for full terms.
Bonuses & Promotions
What is the welcome bonus at betjili?
New players receive a 215% first deposit bonus up to ৳10,500. Deposit ৳500 and play with ৳1,575. Deposit ৳4,900 and receive the maximum ৳10,500 bonus. The bonus applies to your first deposit only and requires a minimum deposit of ৳100. Wagering requirement is nine times the bonus amount.
Are there reload bonuses for existing players?
Yes. betjili offers a 27% reload bonus on subsequent deposits for active members. The reload bonus also has a nine times wagering requirement. You can claim it on any deposit after your first one. Check your account dashboard for current reload offers and seasonal promotions.
How does the cashback program work?
All players earn 1.0% daily cashback on net losses. If you lose ৳1,000 in a day, you receive ৳10 back the next morning. VIP members earn higher cashback rates: Star tier gets 1.25%, Elite gets 1.5%, and Master gets 1.75%. Cashback is credited automatically with no wagering requirement.
Can I refer friends and earn rewards?
Yes. Share your unique referral link with friends. When a friend registers and makes their first deposit of at least ৳500, you receive ৳225 as a referral bonus. There is no limit to how many friends you can refer. Your bonus is credited within 24 hours of their qualifying deposit.
Games & Technical Issues
Why is a game not loading?
Clear your browser cache and reload the page. If the game still does not load, try a different browser or use the betjili App. Check your internet connection speed. Some live casino games require a stable connection. If the issue persists, contact live chat and mention which game and device you are using.
Can I play games on my phone?
Yes. betjili works on all Android and iOS devices through your mobile browser. For the best experience, download the betjili App (APK for Android). The app is optimized for smaller screens, loads games faster, and works even on slower connections. See the betjili App page for installation steps.
What does RTP mean?
RTP stands for Return to Player. It is the percentage of wagered money a game returns to players over time. For example, a game with 96% RTP returns ৳96 for every ৳100 wagered on average. Higher RTP games give better long-term value. Check each game's info panel for its RTP before you play.
Account Security
How do I keep my account secure?
Use a strong password with letters, numbers, and symbols. Do not share your password or login details with anyone. Enable two-factor authentication if available. Log out after each session, especially on shared devices. Avoid clicking suspicious links claiming to be from betjili. Always access the site directly at betjili.today.
What should I do if my account is compromised?
Contact [email protected] immediately. Our team will freeze your account to prevent unauthorized transactions. You will need to verify your identity before regaining access. Change your password as soon as your account is restored. Review your transaction history for any suspicious activity.
Still have questions? Our support team is available 24/7 via live chat or email at [email protected].
Create Your Account